See reviews below to learn more or submit your own review. Contact Us; Support Info . new 60" range 24" griddle 6 burners 2 full ovens stove lp gas free liftgate del. We bought the 4 burner with electric griddle cooktop, the built-in fridge and freezer, the double ovens, dishwasher and range hood. Learn More; Contact Us . Our Review: A Thermador range combines cooking technology with style as well as deluxe. Learn More; Contact Us . Both times it was the main module that went. $7,599.00 from AJ Madison . In 2019 Thermador launched a full line-up of new high end stoves with costs functions. How do I know I can trust these reviews about Thermador? Other 36-Inch Dual-Fuel Ranges We Tested. Professional Series ranges pdf manual download. Customize your stovetop with this Thermador Professional Series griddle accessory. Our content is intended to be used for general information purposes only. Overview of Thermador Range Styles Read honest and unbiased product reviews from our users. With Thanksgiving on the horizon I’m already fearful that it’s going to be a disaster. Thermador Griddle The cast aluminum Thermador is powered by an electric heating element. Am being told by the supplier- Ferguson’s that we must have 3 service calls before a new replacement can be considered. Best price I could find on the Internet Would be my first choice if I … I had such high expectations for these beautiful appliances and to say we have been “let down” is a complete understatement. You can buy the steam oven option with a warming drawer in dual fuel, and all models are self-cleaning in dual-fuel vs. just the Pro Grand in all gas. I always stood by Thermador products- but if this issue doesn’t resolve soon- this will be the last time I ever purchase one of their products. ... At Thermador, we continuously aim to improve our website and the information we provide. I don’t think I have ever written a review until now. I wish I never did it, this company is a complete joke: Beer fridge never worked properly from the 2nd month, hasn't been on at all in last 6 months, customer service is non-existent, that's the kindest way I can state it. Horrible. They will not help you with the repair, they take your call, tell you someone will contact you, no one does, then they get agitated with you when you follow up. So you can't use it and entertain in the kitchen at the same time. That is the absolute minimum they should do. You've been warned and hopefully you did you due diligence before buying these appliances - regretfully I did not. free shipping Moved & purchased Thermador double ovens for a kitchen renovation in 2017 & the NEW DESIGN is HORRIBLE! Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Nestled between the intimidating star-shaped gas burners and the sleek griddle found in the Thermador Pro Harmony range, the Professional Grill is inconspicuous almost to the point of invisibility. Previous Next. If you are smart, please don't buy a Thermador microwave. Multiple issues with a fridge, freezer and range. Can't stress enough for the same money or less, try the other big brands, this one you will definitely regret. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. It's made of cast aluminum for even heat distribution and fast preheating, and … They are built-in so you can’t just pull them out and find the problem, you have to wait for a professional. Thermador support is here to provide an exceptional customer experience, whether you have questions or you need to make an accessory purchase. To calculate the overall star rating and percentage breakdown by star, we donât use a simple average. Please spare yourself the frustration and disappointment and look elsewhere for your professional appliances. Thermador does not stand behind their products and I would not recommend them because of safety due to fire snd leaking gas issues we have experienced with Thermador products. Unsubscribe easily. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Our burners on the cooktop don’t get very hot so it takes over 20 minutes to boil a pot of water. Remember, all issues happen between 2017 and 2020; three years! You can still see all customer reviews for the product. The Viking griddle is chrome and the Thermador griddle is titanium. We purchased a refrigerator, stove and vent hood, dishwasher, under the counter double drawer refrigerator, and double drawer refrigerator top/freezer bottom, all purchased between 2017 - 2019. Its location on this page may change next time you visit. Not so!! Read our full review of Thermador’s 36-inch dual-fuel range. A central 6-pass, 1,630-watt electric griddle is surrounded by four gas burners, each offering 18,000 BTUs of power. Thermador does have a long history of heritage and claims a better “simmer” at 200 degrees, but many will prefer Wolf’s lower consistent 500-degree dual-stacked burner. Spent close to $25,000 and not worth the money. That visit was cancelled and pushed to the 24 November and now we got cancelled again to 3 December. First broke down two months out of 3 year warranty then again at seven year mark. You will read in my post what was under the one-year warranty, which is not sufficient. We thought buying a better brand name like Thermador would give us good quality for many years. The griddle is made of titanium surfaced non-stick cast-aluminum. 00741953 - PAGRIDDLE. A fan constantly blows hot air into the kitchen until the oven is turned off & completely cooled down. (Not even fuses) So he verified yes it was dead. The high quality ensures the griddle from rusting. Customer service is as disappointing as the double ovens! Vent hood labels have all worn off, and if liquid splatters on the stovetop while cooking, mostly burn on the surface. 12-Inch Removeable Griddle Our 12-inch non-stick, corrosion resistant cast-aluminum easy-clean coated surface griddle is thermostatically controlled to deliver consistent, even heating across the entire surface and fits beautifully on your gas … View and Download Thermador Professional Series use and care manual online. We have had multiple repairman to our house to try and fix our appliances with no results. Thermador Serviceman said he had never been trained on the stove and didn’t know what to do. The range had problems immediately but the … Customer service would not tell me whether a new part would have been modified to fix the obvious problem (as written up all over the internet). We even sent an email to CEO of Thermador with no solution. There is, however, a need to add oil before placing food on the griddle. I can not can or even sear meat on on my stovetop which is a huge letdown. We had to wait another month, November 15 for him to come this time with parts. The vent hood motor, installed in 2017, has been replaced twice—one under warranty and one we just bought last week (11/2020) for $400++. We’ll start sending you the news you need delivered straight to you. Meanwhile our crazy expensive freezer has stopped producing ice and water and is leaking from somewhere and completely ruining our hardwood floors we installed during our remodel. All Rights Reserved. Dishwasher not drying- then after the first use we got an error code, then after the technician came to fix the issue, the floor display stopped working and the dishwasher drying cycle again failed. For more information about reviews on ConsumerAffairs.com please visit our Original review: Oct. 20, 2020. Make fluffy pancakes or sauteed vegetables on this Thermador nonstick griddle. $219.00. Customer support was extremely poor. That is the earliest we can get. Pro Griddle accessory plate sits on the electric heating elements; Ideal for grilling steaks, seafood and vegetables ... Review our terms & conditions and return policy. We are still sitting with a 1000 dead microwave. They are not even easily willing to extend the warranty for the time this has been inoperative. Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And... Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And Sgs Gas Cooktop 36 Inch. When we purchased $18,000+ on Thermador Gas range, Built in oven/Microwave and Dishwasher we were never told that we were in a "no service" area for repairs. Unsubscribe at any time. Sign up to receive our free weekly newsletter. 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